Frequently asked
Does Video Analytics work on password-protected recordings?
Yes, analytics are tracked for every authenticated view on a password-protected recording, exactly as they are for public recordings.
A view is counted when the correct password is entered and the video begins playing. The session detail entry includes the same location, device, browser, and timestamp data as any other view. Password protection and analytics are fully compatible — you do not have to choose between keeping a recording secure and being able to see who watched it.
Quick reference
Yes. Authenticated views tracked the same as public views.
Related questions
Last updated: 28 May 2026